Processing of personal data: By joining the Be My Guest program, you consent to the processing of your personal data in accordance with our Privacy Policy. The data you provide will be used exclusively to manage your participation in the program, offer you exclusive benefits, and keep you informed about news and promotions related to the program.

Confidentiality and security: We are committed to treating your personal data with the utmost confidentiality and implementing all necessary security measures to protect it against unauthorized access, loss or alteration.

User rights: You have the right to access, rectify, cancel, or object to the processing of your data at any time. To exercise these rights, you can contact us via email or through the channels established in our Privacy Policy.

Data update: It is important that the personal data you provide is always correct and up-to-date. Any changes must be reported to ensure your participation in the program is smooth and uninterrupted.

Participation requirements: Anyone over 18 years of age can request access to the loyalty program free of charge by completing the online form available on our website.

Employee exclusion: Employees of participating hotels will not be able to be part of the Be My Guest program.

Cancellation of participation: Participation in the program may be cancelled by either party (member or Be My Guest hotels) at any time, without needing to provide a reason. Cancellation will be made via email.

Exclusion for non-compliance: Be My Guest hotels reserve the right to exclude from the program those members who do not respect the conditions of participation or who provide false information when registering.

Changes for legal reasons: Any modification to these participation conditions that is necessary due to legal requirements will not give rise to any right to compensation or damages.

Changes to the terms and conditions: Be My Guest hotels reserve the right to modify the terms and conditions of participation in the program at any time. Any changes will be communicated to members via an email newsletter or a notice on the website.

Program Termination: Be My Guest hotels reserve the right to terminate the program at any time, without needing to give explanations, or to replace it with another similar program.

Applicable law and jurisdiction: In case of litigation, Spanish law will apply and the parties submit to the jurisdiction of the courts of Las Palmas de Gran Canaria.